Privacy Policy

At AgriPet Supplies (“we”, “us”, or “our”), we value the trust our community of animal caregivers places in us—from commercial farmers to devoted pet owners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website agripetsupplies.com.

1. Information We Collect

We collect information to provide better services to all our customers:

• Personal Information: When you create an account or make a purchase, we collect your name, email address, shipping/billing address, payment information, and phone number.
• Transaction Data: Details about purchases you make through our site (products ordered, payment method, shipping information).
• Technical Data: IP address, browser type, operating system, referring URLs, and device information.
• Usage Data: Information about how you interact with our website (pages visited, time spent, search queries).
• Communication Data: Records of your communications with our customer service team.

2. How We Use Your Information

We use your information with the same care we recommend for your animals:

• To process and fulfill your orders for premium animal care products
• To provide customer support and respond to inquiries
• To improve our website, products, and services
• To prevent fraud and enhance security
• To send you relevant product information, promotions, and updates (with your consent)
• To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our premium products:

• Service Providers: We share necessary information with trusted third parties who assist with payment processing, shipping, marketing, and website operations.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.
• We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same diligence we apply to animal health:

• Data is stored on secure servers with appropriate technical and organizational measures.
• We implement industry-standard security protocols including encryption and access controls.
• Payment information is processed through PCI-DSS compliant services; we do not store complete payment details.
• While we strive to protect your data, no internet transmission is 100% secure. We recommend using strong passwords and protecting your login information.

5. Your Rights and Choices

You have control over your information, just as you have control over your animals’ care:

• Access & Correction: You may review and update your account information at any time.
• Marketing Communications: You can opt-out of promotional emails by using the unsubscribe link.
• Account Deletion: You may request account deletion, subject to legal retention requirements.
• Data Portability: You may request a copy of your personal data in a structured format.
• To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for site functionality (e.g., shopping cart, login).
• Performance Cookies: Help us understand how visitors use our site.
• Marketing Cookies: Used to show relevant ads (you may opt-out).
• You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers worldwide (excluding certain Asian regions and remote locations), your data may be processed outside your country. We ensure adequate protections are in place for such transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new “Last Updated” date.