Term and Conditions

Thank you for choosing AgriPet Supplies for your animal care needs. These Terms and Conditions outline the rules and regulations for using our website (www.agripetsupplies.com) and purchasing our products.

By accessing our website and placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. Our Customers

AgriPet Supplies serves:

• Professional farmers and ranchers
• Beekeepers and poultry farmers
• Pet owners (dogs, cats, birds)
• Equestrians and horse care professionals

Our products are designed for animal care professionals and enthusiasts who value quality supplies for their livestock, pets, and working animals.

2. Product Information

2.1 Product Range

We specialize in:

• Horse accessories and tack equipment
• Large animal health products
• Pet supplies for cats and dogs
• Poultry keeping essentials
• Beekeeping and bird supplies

2.2 Product Descriptions

We make every effort to accurately display our products, including colors, sizes, and specifications. However, slight variations may occur.

All health-related products should be used as directed by the manufacturer. Consult with a veterinarian for proper animal healthcare.

2.3 Restricted Items

Certain products may have age restrictions or require special handling. By purchasing these items, you confirm you meet all legal requirements.

3. Ordering Process

3.1 Placing an Order

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email.

3.2 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product unavailability
• Errors in product information or pricing
• Suspected fraudulent activity
• Shipping restrictions to your location

3.3 International Orders

We ship worldwide except to some Asian regions and remote areas. International customers are responsible for:

• All customs duties, taxes, and import fees
• Complying with local import regulations
• Providing accurate shipping information

4. Payment Terms

4.1 Accepted Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.2 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or supplier changes.

4.3 Payment Security

All transactions are processed through secure payment gateways. We do not store your complete payment information.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

1. Standard Shipping ($12.95) via DHL or FedEx (10-15 business days)
2. Free Shipping for orders over $50 via EMS (15-25 business days)

5.2 Delivery Times

Delivery estimates begin when your order ships. Delays may occur due to:

• Customs processing
• Weather conditions
• Carrier delays
• Incorrect shipping information

5.3 Undeliverable Packages

Packages returned as undeliverable will be refunded minus shipping costs. Customers may be responsible for return shipping fees.

6. Returns & Refunds

6.1 Return Policy

We accept returns within 15 days of delivery. To be eligible:

• Items must be unused and in original packaging
• Proof of purchase is required
• Return authorization must be obtained

6.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Opened animal health products
• Personalized tack equipment
• Live animals or perishable goods

6.3 Refund Process

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is the property of AgriPet Supplies and protected by intellectual property laws.

You may not reproduce, distribute, or create derivative works without our express written permission.

8. Liability Limitations

8.1 Product Use

AgriPet Supplies is not liable for:

• Misuse of products contrary to manufacturer instructions
• Results from improper animal care techniques
• Any consequential damages from product use

8.2 Website Use

We strive to maintain accurate website information but are not liable for:

• Temporary website unavailability
• Technical errors beyond our control
• Third-party content linked from our site

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a revised “Last Updated” date.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Mail: AgriPet Supplies, 751 Commerce Boulevard, Omaha, US 68102